Our clients have become like family to us. Being veterans in this business, the most important thing we have learned is... the relationships we build are the foundation of our business... Here is what our clients have to say about us...
"When you observe all parties to a lease or sale transaction go their separate ways, and then subsequently seek the services of the same realtor, you know there is something special about that realtor. When certain parties or agencies swear off realtors because of a lack of service, but then seek services of a certain realtor, you know that realtor is somehow special. That realtor is Sam Patella. I have completed many transactions with him over10 years, and have known him for more than 50 years. He has the patience, people skills, advocacy, life experience, and quick wit to bring deals to fruition. He follows deals through the entitlement, zoning, or building permit process until they are solid. His unusual involvement in several downtown Boards and committees is evidence of his connectivity to the community. If you want an advocate realtor who will counsel you and steer you through a deal, and who will make the relationship enjoyable, Sam is your man. Sam Patella has my unequivocal recommendation."
Jerry Navarra, Chairman of Jerome's Furniture
"We had the good fortune to work with Ross Provenzano, Sam Patella, and Sherm Harmer from UCRE on the IDEA1 project in I.D.E.A. District. They represented the property owner, San Diego Community College District (SDCCD), on a complex, long-term ground lease negotiation. As the developers of this project (along with our partner Lowe Enterprises), we greatly appreciated UCRE’s ability to understand the transaction from all perspectives. While they were diligent and effective in representing their client’s interests, they also were able to understand — and communicate to SDCCD -- what we needed in order to make the deal financeable. Their integrity, coupled with their extensive real estate experience, perfectly positioned them to help both parties to arrive at a fair agreement.”
David Malmuth and Pete Garcia, I.D.E.A. Partners, LLC
"Working with Ross Provenzano was a great find for our family business. Having lost a property that my family owned for a lifetime to eminent domain made it especially hard for us to decide what the next investment property should be. Not only were we not looking forward to losing our property, we didn’t know what direction to go in next. Ross spent a lot of time showing us available options and opportunities. We ended up with a property that has served us well—way beyond our expectations."
Vicki Youngers, Younger-Okey LLC
"It is such an enormous privilege to have worked with both Sam & Sherm over the years. They have been champions for Urban Discovery Academy but most importantly they have been loyal, trusted partners in our quest to start and grow our little school. It is rare to find people with integrity, savvy business sense AND be such a joy to be around. Thank you for everything you’ve done for the school."
MaeLin Levine, AIGA Fellow President, Board of Trustees, Urban Discovery Academy, Inc.
"Ross Provenzano of Urban Real Estate Services represented me, the Seller, in a recent transaction. Ross was diligent in his efforts and handled this transaction as if it were his own. The sale was handled efficiently and closed in a surprising 30 day period. I am very pleased to recommend Urban Real Estate Services and Ross Provenzano. His personal attention to details made this transaction trouble-free!" Marjorie Yusem
"Trust is something hard to come by nowadays, however, Sam is one of those guys you know you can trust. He is 'down home' professional, approachable, supportive, and quick to respond. Sam has gone above and beyond in his work with Goodwill Industries of San Diego County. I feel we have a true partnership, and there is never a doubt that Sam is looking out for our best interests."
Mike Rowan, CEO, Goodwill industries of San Diego County
"Over the many years of commercial real estate investment, a few things stand out in my impression of the dealings with various agents….self-serving, cunning, and deception…. hallmarks of my experiences. As a deal maker on either side you are on you own, regardless of “Representation”. Trust is measured and calculated and I always wonder what is left on the table based on the intentions of the agent. Then there is the young gopher who cold calls blindly looking for his master the glory hole. How often that call comes with every so much enthusiasm to “Sign Up” and sell! In the tax universe you must have a target to buy….this comes first and yet there he is the young gopher ever so eager to sell “Yours” without a clue of what to do with the obscenely taxed proceeds. So, it’s a wonder deals get done at all. Through the wonder of it all there is a balance, one Sam Patella who, on first contact, is a senior version of the gopher mentioned earlier, but no, a professional who knows bounds and limits and realized there is no time for cunning. Sam gets to the point, stays on point, and instinctively understands the art of the deal. He is the first one in and the last one out….his client comes first and in the end if there is money on the table it can be counted and justified. I look forward to the next deal with Sam."
Tod Firotto, Owner of San Diego Restaurant Supply
"My Urban Commercial representatives, Ross Provenzano and Sam Patella, clearly listened and understood my needs and timely gleaned the market to find me the perfect building. The transaction process was, thankfully, seamless and trouble free."
David Davey, West Coast General
"One of Ross's greatest assets is the detailed attention that Ross gives his clients and how even after the transaction is finished, he is still
concerned about the parties involved. Often times, after the deals were closed, Ross took it upon himself to make sure the tenants in my buildings are happy or that a maintenance issue is taken care of, without me even knowing! He takes pride in his work and always lends a hand and treats the property as if he is your true partner. He has never asked me for an additional fee for these efforts. He is an honest, team player, who is ethical, a deal maker and man that can truly think out of the box, to make even the most difficult transactions
successful." Ramin Pourteymour